Privacy Policy

 

Effective Date: July 22, 2026
Last Updated: July 22, 2026

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The Keepsake Blossom & Co. respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how DR Crafted Creations LLC, doing business as The Keepsake Blossom & Co. (“The Keepsake Blossom & Co.,” “we,” “us,” or “our”), collects, uses, stores, protects, and discloses information when you:

• Visit or interact with our website;

• Purchase a product;

• Book a floral preservation or other service;

• Submit an inquiry or custom-order request;

• Create or access a customer account;

• Subscribe to marketing communications;

• Send flowers, photographs, designs, or other materials to us;

• Communicate with us by email, telephone, text message, website chat, contact form, or social media;

• Participate in a promotion, giveaway, survey, or review; or

• Otherwise interact with The Keepsake Blossom & Co.

 

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

 

1. Business Information

This website is operated by:

DR Crafted Creations LLC
Doing Business As:

The Keepsake Blossom & Co.
1527 W. Craig Rd., STE 1B-500
North Las Vegas, NV 89032
Email: info@thekeepsakeblossom.com
Website: www.thekeepsakeblossom.com
Social Media: @thekeepsakeblossom

 

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our Wix website and through related business interactions involving:

• Floral preservation services;

• Wedding, memorial, funeral, anniversary, and special-event flowers;

• Resin keepsakes;

• Custom engravings;

• Acrylic signs;

• Personalized products;

• Ready-to-ship products;

• Custom order requests;

• Shipping and local pickup arrangements;

• Customer service communications; and

• Marketing and promotional activities.

 

This policy does not control the independent privacy practices of Wix, payment processors, shipping carriers, social-media platforms, or other third-party services.

 

3. Categories of Information We Collect

The information we collect depends on how you interact with our business.

 

A. Contact and Identity Information

We may collect:

• First and last name;

• Business or organization name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• Local pickup information;

• Social-media username; and

• Preferred method of communication.

 

B. Order and Transaction Information

We may collect information about:

• Products or services purchased;

• Order numbers;

• Purchase dates;

• Amounts paid;

• Deposits and outstanding balances;

• Discounts or promotional codes;

• Refunds, cancellations, or disputes;

• Shipping method;

• Tracking information;

• Delivery status;

• Local pickup arrangements; and

• Previous purchases or service history.

 

C. Customization and Preservation Information

Because our products and services may be highly personalized, we may collect:

• Wedding or event dates;

• Names, initials, dates, quotations, or messages requested for engraving;

• Bouquet and flower information;

• Requested preservation style;

• Color and design preferences;

• Sign wording;

• Font selections;

• Layout selections;

• Product dimensions;

• Design approvals;

• Revision requests;

• Event details;

• Memorial details voluntarily provided by the customer; and

• Other information needed to complete a personalized order.

 

Please avoid providing information that is not reasonably necessary for us to complete your order.

 

D. Photographs, Videos, and Uploaded Content

You may provide us with:

• Photographs of bouquets or flowers;

• Wedding or event photographs;

• Memorial photographs;

• Photographs of damaged packages or products;

• Design inspiration;

• Logos;

• Artwork;

• Digital files;

• Screenshots;

• Videos;

• Written testimonials; and

• Other customer-provided content.

 

We use this content to evaluate, design, produce, document, deliver, or support your order.

 

We will not intentionally publish identifiable customer photographs, private event details, or testimonials for advertising purposes without permission, except when the content has already been posted publicly by the customer and may lawfully be reshared.

 

E. Payment Information

When you purchase through our website, payment information may be collected and processed by Wix Payments or another selected payment provider.

Payment information may include:

• Payment card information;

• Billing address;

• Payment account identifiers;

• Transaction authorization information; and

• Fraud-prevention information.

 

We generally receive transaction confirmation and limited payment details needed to manage the order. We do not intentionally store complete payment-card numbers or card security codes on our own systems.

 

Payment providers maintain and process payment information according to their own privacy notices, security practices, and contractual obligations.

 

F. Communications

We may maintain records of communications sent through:

• Website contact forms;

• Wix Chat or similar chat tools;

• Email;

• Telephone calls;

• Text messages;

• Social-media direct messages;

• Design approval forms;

• Surveys;

• Reviews; and

• Customer-support requests.

 

These records may include the content of the communication, date and time, contact details, attachments, and our responses.

 

G. Website, Device, and Usage Information

When you visit our website, Wix and other authorized technologies may automatically collect information such as:

• Internet Protocol address;

• Browser type;

• Device type;

• Operating system;

• Approximate geographic region;

• Referring webpage;

• Pages viewed;

• Date and time of visits;

• Time spent on pages;

• Links selected;

• Shopping-cart activity;

• Session information;

• Website errors;

• Cookie identifiers;

• Advertising identifiers; and

• General website interaction information.

 

This information may be considered personal information under certain privacy laws, even when it does not directly identify you by name.

 

H. Account Information

If customer accounts or memberships are enabled, we may collect:

• Login email;

• Encrypted password or authentication information;

• Saved addresses;

• Order history;

• Wishlist information;

• Account preferences; and

• Customer profile information.

 

I. Marketing Information

When you subscribe to emails, text messages, promotions, or updates, we may collect:

• Email address;

• Telephone number;

• Subscription date;

• Communication preferences;

• Consent records;

• Email engagement information; and

• Unsubscribe or opt-out requests.

 

J. Information About Gift Recipients or Other Individuals

Customers may provide information about another person when ordering a gift or arranging delivery.

 

This may include the recipient’s name, shipping address, telephone number, personalized message, or delivery instructions.

 

By providing another person’s information, you represent that you are authorized to provide it for the requested order or delivery.

 

4. How We Collect Information

We may collect information:

Directly From You

We collect information when you:

• Submit an order;

• Complete a checkout form;

• Book a service;

• Submit a custom-order request;

• Contact us;

• Upload a photograph or file;

• Mail flowers or other materials to us;

• Approve a design;

• Create an account;

• Subscribe to marketing;

• Post a review;

• Enter a promotion; or

• Communicate through social media.

 

Automatically

Wix, cookies, pixels, analytics tools, and similar technologies may automatically collect website and device information when you access or use the website.

 

From Service Providers

We may receive information from:

• Wix;

• Payment providers;

• Shipping carriers;

• Email or text-message platforms;

• Scheduling tools;

• Fraud-prevention providers;

• Website analytics providers;

• Advertising platforms;

• Customer-management tools; and

• Other services used to operate our business.

 

From Public Sources

We may receive information that you make publicly available through social media, public reviews, tagged posts, or other public online activity.

 

5. Why We Collect and Use Information

We may collect and use information to:

• Process purchases and service bookings;

• Verify payments and deposits;

• Create floral preservation pieces;

• Produce engravings and acrylic signs;

• Personalize products;

• Communicate about an order;

• Send proofs and obtain design approval;

• Coordinate incoming flower shipments;

• Arrange outgoing delivery or local pickup;

• Provide tracking information;

• Respond to questions and customer-service requests;

• Handle refunds, cancellations, claims, and disputes;

• Maintain customer accounts;

• Prevent fraud, misuse, and security incidents;

• Maintain business and accounting records;

• Improve our products, services, and website;

• Analyze website performance;

• Understand how visitors use the website;

• Maintain website functionality;

• Remember shopping-cart and account preferences;

• Send service-related notices;

• Send marketing communications with appropriate consent;

• Display reviews or customer content with authorization;

• Enforce our policies and agreements;

• Protect our legal rights and property;

• Respond to lawful requests;

• Comply with tax, accounting, and legal obligations; and

• Carry out other purposes disclosed when the information is collected.

 

6. Wix Website Platform

Our website is hosted through Wix.com.

Wix provides the online platform that allows us to display products, accept orders, communicate with customers, maintain customer records, and operate our website.

 

Information submitted through the website may be stored or processed through Wix’s databases, applications, servers, affiliated companies, subprocessors, and service providers.

 

Wix may process information as a service provider on our behalf and may also process certain information for its own independent business purposes. Wix’s processing is governed by its own terms and privacy policies.

 

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, scripts, tags, software development kits, and similar technologies.

Cookies are small data files stored on a visitor’s browser or device. They may help operate the website, remember preferences, maintain security, understand website use, or provide relevant advertising.

 

Types of Cookies That May Be Used
Essential Cookies

 

Essential cookies support functions such as:

• Website security;

• Fraud prevention;

• Checkout;

• Shopping-cart functions;

• Account login;

• Network management;

• Website stability; and

• Cookie-preference storage.

 

These cookies may be necessary for the website to function and may not be fully disabled through the website’s cookie controls.

 

Functional Cookies

Functional cookies may remember:

• Language;

• Display preferences;

• Account preferences;

• Previous selections; and

• Other customized settings.

 

Analytics Cookies

Analytics cookies help us understand:

• How visitors find the website;

• Which pages are viewed;

• How visitors interact with the website;

• Whether errors occur; and

• How website performance may be improved.

 

Advertising Cookies

If advertising tools are enabled, advertising cookies or pixels may be used to:

• Measure advertising performance;

• Limit repeated advertisements;

• Understand whether an advertisement resulted in a website visit or purchase;

• Create advertising audiences; or

• Deliver advertisements based on online activity.

 

Advertising tools may include services provided by companies such as Google, Meta, Pinterest, TikTok, or other platforms, but only if those tools are installed or activated on our website.

 

8. Cookie Preferences

Where available, visitors may use our website cookie banner or privacy settings to accept, decline, or modify nonessential cookie preferences.

 

You may also manage cookies through your browser settings. Blocking cookies may affect website functions, including shopping-cart, checkout, account, or personalization features.

 

Disabling cookies through a browser does not necessarily disable every type of tracking technology.

 

9. Third-Party Analytics and Cross-Site Activity

Wix and any analytics or advertising services enabled on our website may collect information about your activity over time and across different websites, applications, or online services.

 

This may occur through cookies, pixels, device identifiers, or similar technologies.

The third party’s collection and use of that information is controlled by its own privacy policies and settings.

 

Where required by applicable law, we will provide mechanisms to decline nonessential cookies or opt out of covered targeted advertising or data sharing.

 

10. How We Communicate With You

We may contact you by email, telephone, text message, website chat, postal mail, or social-media message for purposes such as:

• Order confirmation;

• Payment or deposit reminders;

• Design questions;

• Proof approval;

• Flower-shipping instructions;

• Production updates;

• Pickup coordination;

• Shipping confirmation;

• Delivery or tracking issues;

• Customer-service responses;

• Policy or service notices;

• Safety or security notices; and

• Other information relating to your transaction.

 

These communications are considered service-related and may still be sent when reasonably necessary to complete an order, even if you have opted out of promotional marketing.

 

11. Marketing Communications

With appropriate permission, we may send promotional emails or text messages relating to:

• Products;

• Floral preservation services;

• New designs;

• Promotions;

• Giveaways;

• Special offers;

• Business updates; and

• Other marketing content.

 

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message.

 

You may opt out of marketing text messages by replying STOP, when that option is provided, or by contacting us.

 

Opting out of marketing does not prevent us from sending necessary transactional or service-related messages.

 

12. When We Disclose Information

We may disclose personal information to the following categories of recipients.

A. Website and Technology Providers

This includes Wix and providers that support:

• Website hosting;

• E-commerce;

• Website security;

• Data storage;

• Customer accounts;

• Forms;

• Chat;

• Scheduling;

• Email;

• Text messaging;

• Analytics; and

• Technical support.

 

B. Payment and Fraud-Prevention Providers

Payment processors, banks, card networks, and fraud-prevention providers may receive information necessary to process or verify a transaction.

 

C. Shipping and Delivery Providers

We may provide names, addresses, telephone numbers, email addresses, package information, and delivery instructions to USPS, UPS, FedEx, local couriers, or other delivery providers.

 

D. Business Service Providers

Information may be disclosed to providers assisting with:

• Accounting;

• Bookkeeping;

• Tax preparation;

• Legal services;

• Insurance;

• Customer support;

• Printing;

• Packaging;

• Business administration; and

• Data or document storage.

 

E. Advertising and Analytics Providers

When enabled, analytics and advertising providers may receive website, device, cookie, or transaction-related information to measure performance or provide advertising services.

 

F. Contractors and Production Partners

When reasonably necessary to complete an order, limited information may be provided to an authorized contractor, engraver, printer, fabricator, photographer, supplier, or production partner.

 

We provide only the information reasonably necessary for the service being performed.

 

G. Government Authorities and Legal Recipients

We may disclose information when reasonably necessary to:

• Comply with a subpoena, court order, warrant, or legal obligation;

• Respond to a lawful government request;

• Investigate suspected fraud or unlawful activity;

• Enforce our agreements;

• Protect the safety or rights of customers, the public, or our business; or

• Establish, exercise, or defend legal claims.

 

H. Business Transfers

Information may be transferred as part of a merger, sale, acquisition, reorganization, financing, bankruptcy, or transfer of some or all business assets.

 

Any successor may use the information subject to this Privacy Policy unless another notice is provided.

 

I. With Your Direction or Consent

We may share information when you request, authorize, or consent to the disclosure.

 

13. Sale or Sharing of Personal Information

The Keepsake Blossom & Co. does not sell personal information to third parties for monetary compensation.

 

However, certain analytics, social-media, or advertising technologies may involve disclosures that some state privacy laws define as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged for the information.

 

If we engage in activity legally classified as a sale, sharing, or targeted advertising, we will provide any notices and opt-out methods required by applicable law.

 

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

 

14. Social Media

We maintain social-media accounts that may include Instagram, Facebook, TikTok, Pinterest, or other platforms.

 

When you communicate with us through social media, the platform may separately collect and process information according to its own privacy policy.

 

Information posted publicly, including comments, tags, reviews, and photographs, may be visible to other users.

 

Please do not post confidential, financial, or highly sensitive information in public comments.

 

15. Customer Photographs, Reviews, and Testimonials

We may request permission to use photographs, videos, reviews, testimonials, or completed-product images for:

• Our website;

• Social-media pages;

• Printed materials;

• Portfolio displays;

• Advertising; and

• Promotional content.

 

Where permission is required, we will obtain consent before using identifiable private content for promotional purposes.

 

Permission to display promotional content may be withdrawn prospectively by contacting us. Withdrawal will not necessarily require us to retrieve or destroy materials already printed, lawfully distributed, reshared by third parties, or published before the request was received.

We may continue to retain private copies when reasonably required for order records, disputes, legal compliance, or business documentation.

 

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Complete and document orders;

• Provide customer service;

• Maintain product and design records;

• Satisfy accounting and tax obligations;

• Process claims and disputes;

• Prevent fraud;

• Enforce agreements;

• Maintain consent records;

• Comply with legal requirements; and

• Protect our legitimate business interests.

 

Different categories of information may be retained for different periods.

For example, order, invoice, payment, tax, shipping, and contractual records may be retained longer than an unanswered general inquiry.

 

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely retain it when deletion is not reasonably possible.

 

17. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Password-protected accounts;

• Access restrictions;

• Secure website connections;

• Payment processing through established providers;

• Software and platform security features;

• Account authentication;

• Record-management procedures; and

• Limiting access to individuals with a legitimate business need.

 

No website, electronic transmission, storage system, or payment method can be guaranteed to be completely secure.

 

Customers should protect their account passwords and avoid sending complete payment-card information, Social Security numbers, or other highly sensitive data through email, text messages, social-media messages, or website chat.

 

18. Data Breach Notifications

If we become aware of a security incident involving personal information, we will investigate and take reasonable responsive measures.

 

When legally required, we will provide notice to affected individuals, government authorities, or other parties within the timeframe and manner required by applicable law.

 

19. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request confirmation that we process your personal information;

• Request access to personal information we maintain about you;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Request a portable copy of certain information;

• Withdraw consent;

• Opt out of promotional communications;

• Opt out of certain targeted advertising;

• Opt out of certain sales or sharing of personal information;

• Restrict or object to certain processing; and

• Appeal a decision relating to a privacy request.

 

These rights may be subject to exceptions and verification requirements.

 

20. How to Submit a Privacy Request

To request access, correction, deletion, or another privacy action, contact:

Email: info@thekeepsakeblossom.com and/or mail:

The Keepsake Blossom & Co.

1527 W. Craig Rd., STE 1B-500

North Las Vegas, NV 89032

 

Please include:

• Your full name;

• The email address or telephone number associated with your order;

• Your order number, when applicable;

• The type of request;

• The state or country in which you reside; and

• Enough information for us to locate the relevant records.

 

We may request additional information to reasonably verify your identity and protect customer information from unauthorized disclosure.

 

Information provided for verification will be used only as reasonably necessary to process and document the request.

 

We may deny or limit a request when permitted by law, including when:

• We cannot reasonably verify the requester;

• The information must be retained to complete an order;

• Retention is required for legal, tax, accounting, fraud-prevention, or security purposes;

• The request would adversely affect another person’s rights;

• The request is excessive, repetitive, or manifestly unfounded; or

• Another legal exception applies.

 

21. Authorized Agents

Where permitted by law, you may appoint an authorized agent to submit a privacy request on your behalf.

We may require:

• Written authorization;

• Proof of the agent’s identity;

• Verification of your identity; and

• Direct confirmation that you authorized the request.

 

22. Nevada Privacy Rights

Nevada consumers may request to review or request changes to covered information collected through our website by contacting us using the information in this policy.

 

Nevada consumers may also submit a verified request directing us not to make a covered sale of certain information, as defined by applicable Nevada law.

 

The Keepsake Blossom & Co. does not currently sell covered information for monetary consideration.

 

Requests may be sent to:

info@thekeepsakeblossom.com

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23. California and Other U.S. State Privacy Rights

Certain U.S. state privacy laws provide additional rights to eligible residents and apply only to businesses meeting specified legal requirements.

 

Where an applicable law applies to The Keepsake Blossom & Co., eligible residents may have rights relating to:

• Notice of collected information;

• Access;

• Correction;

• Deletion;

• Data portability;

• Opting out of covered sales;

• Opting out of covered sharing or targeted advertising;

• Limiting certain uses of sensitive information; and

• Freedom from unlawful discrimination for exercising privacy rights.

 

The Keepsake Blossom & Co. will not unlawfully discriminate against a consumer for submitting a valid privacy request.

 

24. Global Privacy Control and Browser Signals

Some browsers or browser extensions allow users to send a Global Privacy Control or similar signal.

 

Where required by applicable law and supported by our website systems, we will treat a recognized Global Privacy Control signal as a request to opt out of covered sales, sharing, or targeted advertising for that browser or device.

 

Because these signals may be device- or browser-specific, you may need to enable the signal separately on each browser or device.

 

Other “Do Not Track” signals are not governed by a uniform industry standard. Our website may not respond to every Do Not Track signal.

 

25. International Visitors

Our business is based in Nevada, United States.

 

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where Wix or our service providers operate.

 

Those locations may have privacy laws that differ from the laws in your place of residence.

Where applicable law grants additional privacy rights, you may submit a request using the contact information in this policy.

 

26. Children’s Privacy

Our website, products, and services are intended for adults and are not directed to children under 13.

 

We do not knowingly collect personal information directly from children under 13 without legally valid parental or guardian consent.

 

If a parent or guardian believes a child has provided personal information to us, the parent or guardian should contact us so we can review and, when appropriate, delete the information.

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27. Third-Party Websites and Services

Our website may contain links to:

• Wix;

• Payment providers;

• Shipping carriers;

• Social-media platforms;

• Review platforms;

• Scheduling tools;

• External resources; and

• Other third-party websites.

 

We do not control these third parties and are not responsible for their privacy practices, security, content, or services.

 

Review the privacy policy of each third party before providing information to it.

 

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